Company Bio

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

With the mobilization of our 2018-2022 Strategic Plan, WCH has entered an exciting phase of its history – strengthening its bond with partners and introducing a new and inspiring vision: Healthcare revolutionized for a healthier and more equitable world.

FOR EXTERNAL APPLICANTS ONLY:

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to the Hospital’s Occupational Health, Safety & Wellness department. Applicants must be legally eligible to work in Canada and reside in Ontario.
 Job Description

An exciting Regular Part-Time opportunity (3 days per week) as an Health Care Assistant exists in the Crossroads Clinic reporting to the Clinical Director. The Crossroads Refugee Clinic provides Primary care to newly arrived refugee women and their families. As a member of the healthcare team, you will provide your expertise as the social worker to further support the patient and the clinical team. This role is integral to ensuring that all refugees and their families have equitable access to the care and services of the Crossroads Clinic.

Please note the Shift Hours are Monday, Tuesday & Thursday 8:00 AM – 4:00 PM

Summary of duties, but not limited to:
Patient Care:

• Provide support to members of the Health Care team as they relate to patient care needs
• Works closely with the clinical team to ensure patient flow needs are meet, including but not limited to rooming patients
• Provide clinical care that is within the scope of practice for a Personal Support Worker; duties may include blood pressure, obtaining height and weight, preparing patients for specific physician assessments
• Supports well baby checks which can include weight and measurement of newborn
• Anticipates needs of patient appointments and prepares clinical rooms with the required resources
• May chaperone patient appointments as requested
• Under physician delegation, perform urine dips, ear syringing and other delegated tasks.
• Provide glucometer checks and quality assurance for the machines
• Required to provide a clean and safe environment for patient care/treatment including turnover of all clinical rooms following hospital infection control practices
• Support patient flow and discharge processes

Non-Patient Care:

• Maintains organization and cleanliness of the clinic’s refrigerators for medications, records vaccine fridge temperature
• Sanitizes patient equipment such as exam table, pressure cuffs etc.
• Stocks exam rooms with supplies, forms, etc.
• Identifies items that need to be ordered/initiates orders on certain items
• Ensure supplies are within appropriate expiry date
• Collects, cleans and prepares vaginal speculums and procedure trays/instruments for sterilization.
• Prepares/replenishes patient education information as needed
• Assists in maintaining a safe and clean work environment i.e. -exchanges full sharps containers
• Report medical equipment damage or identifies equipment requiring repair
• Ensures examination rooms are prepared for daily activities
• Prepares and replenishes hospital requisitions
• Maintains general neatness of examination rooms
• Performs beginning and end of day functions to prepare for the day’s activities
• Maintains excellent communication
• Attends all mandatory meetings and in-service education.

As a role model and champion, you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care. The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications:

• Secondary School Diploma required
• Successful completion of a recognized Personal Support Worker program from an accredited college
• Minimum of 3 years’ experience in a hospital/health care setting; experience in a Family Health Team a strong asset
• Familiar with computers and Windows operating system; experience with PSS an asset
• Ability to work in a fast paced environment
• Excellent communication skills
• Strong MS Office application skills including Word, Excel and Outlook Ability to work in a fast-paced environment
• Experience working with marginalized populations including refugees
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Ability to produce high quality work in accordance with Hospital standards
• Comprehensive knowledge of health care, organizational/office practices, procedures and standards
• Excellent interpersonal, organizational and time management skills that would complement well developed interpersonal skills, including the ability to handle multiple duties
• Demonstrated success working in a team environment with the ability to work independently and autonomously
• Proven punctuality and attendance record
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all
   

Closing Statement

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.